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CC-ONE Customer Support

Always on, always here to help

The entire CC-One team is committed to providing superior reliability, leading-edge technology, cost-savings, and exceptional quality of service. We focus our technical and operational expertise on helping you optimize your contact center operations around the clock.

24 x 7 x 365

CC-One provides comprehensive customer support over the web, which means you get ease of use as well as speedier resolutions. We also provide notification of all impacting outages and updates until restoration.

If you are already a registered CC-One customer, you can access CC-One Customer Support Portal here. If you would like to obtain access to the support website, please contact your sales representative or project manager to request a user name and password. You can also send an email to ccsupport@broadsoft.com.

Transera customers, don’t worry.  Until you get used to the new support email, support@transerainc.com will still work.


US: 1 (877) 353-7788

Intl: +1 (408) 707-1054 

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