Sometimes working in or managing a contact center can be taxing. Customers can be disgruntled, and sometimes things just don’t go the way you would want them to. The trick to staying motivated and enjoying your job is to find the funny side of certain situations that are common in a contact center.
So, just for fun, we have started building out a few contact center comics that might find a chord with contact center professionals. Check them out, and share your funny experiences in the comments. We might just make a comic out of your suggestions!
Keeping Handle Times Low
Some People Have the Weirdest Names!
Don’t EVER forget the mute/hold button.